Cancellation & Refund Policy

Last Updated: 15th August, 2025

At Inner Tatva, we value your trust and strive to provide you with the best products and services. This policy outlines the terms for cancellations, returns, and refunds.

1. Order Cancellation

• You may cancel your order within 24 hours of placing it by emailing us at support@innertatva.com or innertatvaofficial@gmail.com with your order details.
• Once your order has been processed or shipped, it cannot be cancelled.

2. Return Eligibility

We accept returns only under the following conditions:

• The product is damaged, defective, or incorrect at the time of delivery.
• You must notify us within 48 hours of receiving the product with photos/videos as proof.
• The product must be unused, in its original packaging, and in the same condition you received it.

3. Non-Returnable Items

We do not accept returns or refunds for:

• Used or opened products.
• Customized or personalized items.
• Perishable items.

4. Refund Process

• Once your return is approved, we will initiate a refund to your original payment method within 7–10 business days.
• Shipping charges are non-refundable unless the return is due to our error.

5. Exchange Policy

• Exchanges are possible only if the product is defective or damaged upon arrival.
• Replacement will be shipped after we receive and inspect the returned product.

6. Contact Us

For cancellations, returns, or refund requests, please reach out to:
📧 support@innertatva.com or innertatvaofficial@gmail.com

At Inner Tatva, every product is prepared and packaged with care. We request you to read the product descriptions carefully before placing your order to ensure a smooth shopping experience.